Privacy Policy

F.A.S.T. Rescue Incorporated Privacy Policy

F.A.S.T. Rescue Incorporated is committed to protecting your privacy. Please read the complete privacy statement, which is intended to explain data collection and use in situations where you provide personal information to F.A.S.T. Rescue Incorporated. This privacy statement applies to all of our websites and does not apply to other offline F.A.S.T. Rescue Incorporated manuals, products or services.

F.A.S.T. Rescue Incorporated is committed to adhering to the principles of the Personal Information Protection and Electronic Documents Act ("PIPEDA). It is our goal to demonstrate our commitment to our users' privacy. This policy provides you with an opportunity to make informed choices about the management of personal information about you.

Frequently Asked Questions (FAQs)

1. What is Personal Information?

"Personal information" is any information that can be used to distinguish, identify or contact a specific individual. It does not include business contact information and certain publicly available information such as names, addresses and telephone numbers published in telephone directories.

2. How can I contact F.A.S.T. Rescue Incorporated with questions about privacy or my personal information?

If you have questions about the manner in which we collect and use your personal information, please contact our Information Officer:

Shyamala Nathan-Turner
F.A.S.T. Rescue Incorporated

Mailing Address:
750 Oakdale Rd., Suite 56
Toronto ON
Canada M3N 2Z4

3. For what reasons is personal information collected?

Personal information that you volunteer may be used for the following reasons:

  • To respond to your specific requests
  • To provide adequate training information and newsletters
  • To assist in the creation and publication of content directed toward your specific needs
  • To allow you to gain access to certain areas of the website as appropriate
  • To provide custom content when you access our websites
  • To gain an understanding of our website users and improve our services
  • To notify users about any updates to our Web site

4. Is my information sold or distributed to third parties?

F.A.S.T. Rescue Incorporated does not sell, rent or otherwise share users' personal information with third parties without your permission, other than if required by law, or in good faith belief that such disclosure is necessary to either comply with the law, prepare and defend the rights or property of F.A.S.T. Rescue Incorporated, or to protect a user the user of the web site. F.A.S.T. Rescue Incorporated is committed to keeping any personally identifiable data accurate, safe and secure from misuse or alteration.

5. Do you collect any other information when I visit your website?

F.A.S.T. Rescue Incorporated collects non-personally identifiable information such as your IP address, browser type, operating system, domain name and access times. This information is used strictly to ensure the proper operation of the Service and to maintain quality of service. It is not linked to personally identifiable information.

Our Privacy Policy Principles

F.A.S.T. Rescue Incorporated meets its obligations with respect to the collection use and/or disclosure of your personal information by following the 10 privacy principles set forth in PIPEDA:

  1. Accountability
    1. F.A.S.T. Rescue Incorporated is responsible for all personal information under its custody or control.
    2. The individual responsible for our compliance with these principles is Shyamala Nathan-Turner and she can be reached as indicated in FAQ number 2, above.
    3. F.A.S.T. Rescue Incorporated staff are aware of our privacy practices and policies.
    4. F.A.S.T. Rescue Incorporated will require that our third party contracts contain a provision requiring their adherence to PIPEDA.
  2. Identifying Purpose
    1. The purposes for which we collect personal information are identified in FAQ number 3, above.
  3. Consent
    1. The knowledge and consent of the individual are required for the collection, use or disclosure of personal information.
    2. By accessing and/or using this website, you agree to the terms of this Privacy Policy and to the practices for the collection, use or disclosure of your personal information as described herein.
    3. If you do not agree with these terms, you are requested not to provide any personal information to F.A.S.T. Rescue Incorporated.
  4. Limiting Collection
    1. The collection of personal information will be limited to the purposes identified in FAQ number 3, except pursuant to PIPEDA Section 7(3), in which circumstances we may be required by law to disclose information without consent.
  5. Limiting use, disclosure and retention
    1. F.A.S.T. Rescue Incorporated will not use and/or disclose your personal information for purposes other than those for which it was collected, unless we have first obtained your consent.
    2. Personal information will be retained only as long as necessary for fulfillment of those purposes.
  6. Accuracy
    1. We are committed to maintaining accurate, complete and up-to-date personal information. Should any of your personal information change, please contact our Information Officer so that we can make the appropriate changes.
  7. Safeguards
    1. To prevent unauthorized access and maintain the integrity of your data, F.A.S.T. Rescue Incorporated has incorporated physical, technological and organizational measures to safeguard your personal information.
    2. These safeguards include the use of firewalls and restricting employee access to consumer databases.
  8. Openness
    1. Through this privacy policy, we make available to individuals specific information about our collection, use and/or disclosure of personal information.
  9. Individual Access
    1. Upon request, an individual will be informed of the existence, use and disclosure of his or her personal information and will be provided access to that information.
    2. An individual will be able to challenge the accuracy and completeness of the information and have it amended as appropriate.
    3. Requests for access will be handled by our Information Officer, Shyamala Nathan-Turner.
  10. Challenging Compliance
    1. To make a formal complaint about our privacy practices, please write to our Information Officer, Shyamala Nathan-Turner, at snturner@fast-rescue.com.

Updating of Privacy Policy

F.A.S.T. Rescue Incorporated will occasionally update this privacy statement, as necessary. The date of last change will be recorded pursuant to the date of last revision found at the top of this privacy statement. If our information practices change at any time, F.A.S.T. Rescue Incorporated will contact, via email, users whose personal information we maintain, before we use such data for any new purposes. All such users will be notified of the policy change and provided a clear and convenient opportunity to opt out of the new practices. The personal information of users who do not opt out of the new practices will be subject to the new practices. If users have opted out of all communication with the site, they will not be contacted, nor will their personal information be used in the new manner.

General inquiries

For general inquiries about privacy laws and policies in the privacy sector, you may contact the Office of the Privacy Commissioner of Canada